Privacy Notice
Last updated: August 2026
Bury Jubilee Outdoor Pursuits Centre ("Bury Hostel") is committed to protecting your privacy and handling your personal information responsibly
Who we are
Bury Jubilee Outdoor Pursuits Centre is a registered charity (Charity No. 512292) providing group accommodation in the Lake District.
If you have any questions about this Privacy Notice or how we use your information, please contact: secretary@buryhostel.org.uk
What information we collect
When you contact us or submit a booking enquiry, we collect:
Your name
Organisation or group name
Email address
Telephone number
Postal address
Details of your enquiry or booking
Any other information you choose to provide
We also receive basic technical information automatically when you visit our website, such as your IP address and browser type, through Wix and other website technologies.
How we use your information
We use your information to:
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Respond to enquiries
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Process and manage booking requests
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Communicate with you about your booking
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Keep appropriate records of bookings and enquiries
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Meet our legal and regulatory obligations
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Improve our website and services
We will only use your information for the purposes for which it was collected.
Lawful basis for processing
We process your personal information because:
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it is necessary to respond to your enquiry or manage your booking;
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it is necessary for our legitimate interests in operating the hostel and administering the charity; and
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where required, to comply with legal obligations.
Sharing your information
We do not sell your personal information.
Your information will only be shared where necessary, for example:
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with members of the hostel management committee involved in administering bookings;
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with trusted service providers who support our website or email systems (such as Wix);
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where required by law.
How long we keep your information
Booking enquiries that do not result in a booking will normally be retained for up to 12 months.
Booking records will normally be retained for up to 7 years to meet accounting, insurance and legal requirements.
Information will then be securely deleted or anonymised.
Website hosting
Our website is hosted by Wix.com Ltd, which provides the online platform used to operate this website and our enquiry forms.
Information submitted through our forms is processed and stored using Wix's secure systems.
You can read Wix's Privacy Policy at: https://www.wix.com/about/privacy
Cookies
Our website uses cookies and similar technologies to help it function correctly and to understand how visitors use the site.
Where required, you will be given the opportunity to manage your cookie preferences.
Your rights
Under UK data protection legislation you have the right to:
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request access to your personal information;
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ask for inaccurate information to be corrected;
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request that your information is erased where appropriate;
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object to certain processing;
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request that processing is restricted in certain circumstances;
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request a copy of your information in a portable format where applicable.
To exercise any of these rights, please contact us using the email address above.
Complaints
If you are unhappy with how we have handled your personal information, please contact us first so that we can try to resolve your concerns.
You also have the right to complain to the Information Commissioner's Office (ICO): https://www.ico.org.uk
Changes to this Privacy Notice
We may update this Privacy Notice from time to time. The latest version will always be published on this website.